Our Workflow

Comprehensive Assurance from Inquiry to Delivery

STEP 1

Send Inquiry
  • How:Submit through our website, online chat, or email.
  • Response Time:We will reply within 2 working days.
  • Benefits:A dedicated account manager will assist you from the start.

STEP 2

Requirement Confirmation and Quotation
  • Timeline:Detailed quotation in 1-3 working days.
  • Process:We confirm specifications, quantities, and provide transparent pricing.
  • Support:Free consultation available to help you choose the best options. 

STEP 3

Sample Creation and Confirmation
  • Timeline:Samples provided in 5-7 days for standard products; 7-14 days for custom.
  • Process:Free samples to test quality before ordering.
  • Support:Customized formulas and designs based on your needs.

STEP 4

Order Confirmation and Production
  • Timeline:Production takes 15-20 days for standard; 4-6 weeks for custom.
  • Process:Confirm order details and receive production updates.
  • Standards:We comply with GMP and other international regulations.

STEP 5

Quality Testing and Inspection Report
  • Timeline:Testing reports within 2-3 days post-production.
  • Process:Rigorous internal and optional third-party testing.
  • Support:Detailed testing reports for your peace of mind.

STEP 6

Delivery and Global Logistics
  • Timeline:Domestic delivery in 3-5 days; international in 7-14 days.
  • Process:We ensure safe and timely delivery with tracking.
  • Support:Assistance with customs and warehousing as needed.

STEP 7

After-Sales Service and Return Commitment
  • Support:Ongoing technical assistance after delivery.
  • Returns:Request returns or exchanges within 30 days.
  • Commitment:We prioritize your satisfaction with flexible policies.

By choosing to partner with us, you not only gain access to high-quality products but also to a range of services designed to enhance your experience and foster a long-term relationship.  We invite you to reach out and discover the numerous benefits of working with us!