Our Workflow
Comprehensive Assurance from Inquiry to Delivery
STEP 1
Send Inquiry
- How:Submit through our website, online chat, or email.
- Response Time:We will reply within 2 working days.
- Benefits:A dedicated account manager will assist you from the start.
STEP 2
Requirement Confirmation and Quotation
- Timeline:Detailed quotation in 1-3 working days.
- Process:We confirm specifications, quantities, and provide transparent pricing.
- Support:Free consultation available to help you choose the best options.
STEP 3
Sample Creation and Confirmation
- Timeline:Samples provided in 5-7 days for standard products; 7-14 days for custom.
- Process:Free samples to test quality before ordering.
- Support:Customized formulas and designs based on your needs.
STEP 4
Order Confirmation and Production
- Timeline:Production takes 15-20 days for standard; 4-6 weeks for custom.
- Process:Confirm order details and receive production updates.
- Standards:We comply with GMP and other international regulations.
STEP 5
Quality Testing and Inspection Report
- Timeline:Testing reports within 2-3 days post-production.
- Process:Rigorous internal and optional third-party testing.
- Support:Detailed testing reports for your peace of mind.
STEP 6
Delivery and Global Logistics
- Timeline:Domestic delivery in 3-5 days; international in 7-14 days.
- Process:We ensure safe and timely delivery with tracking.
- Support:Assistance with customs and warehousing as needed.
STEP 7
After-Sales Service and Return Commitment
- Support:Ongoing technical assistance after delivery.
- Returns:Request returns or exchanges within 30 days.
- Commitment:We prioritize your satisfaction with flexible policies.
By choosing to partner with us, you not only gain access to high-quality products but also to a range of services designed to enhance your experience and foster a long-term relationship. We invite you to reach out and discover the numerous benefits of working with us!